Shamilz Lifestyle ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website shamilzlifestyle.com or make a purchase from us.

1. Information We Collect

When you visit our website or place an order, we may collect the following:

  • Personal identification information: name, email address, phone number.
  • Delivery information: shipping address, city, state, PIN code.
  • Payment information: we do not store card details. Payments are processed securely by our payment gateway partner.
  • Device and browsing information: IP address, browser type, pages visited — collected automatically via cookies.

2. How We Use Your Information

  • To process and fulfill your orders.
  • To send you order confirmations, shipping updates, and delivery notifications.
  • To respond to your customer service queries.
  • To send you product updates and offers — only if you have opted in.
  • To improve our website, products, and services based on usage patterns.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal information including SSL encryption on our website, secure payment processing, and restricted access to customer data within our team. We never sell, rent, or trade your personal information to third parties for their marketing purposes.

4. Sharing Your Information

We share your information only with trusted service partners who help us operate our business:

  • Courier partners (Delhivery, Xpressbees, Ekart) — to deliver your orders.
  • Payment gateway partners — to process your payments securely.
  • Email and SMS service providers — to send order and shipping notifications.

All partners are bound by confidentiality agreements and are not permitted to use your information for any other purpose.

5. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyse website traffic. You can choose to disable cookies in your browser settings, but this may affect some features of our website.

6. Your Rights

  • You have the right to access the personal information we hold about you.
  • You have the right to request correction of inaccurate information.
  • You have the right to request deletion of your data, subject to legal and operational requirements.
  • You can opt out of marketing emails at any time by clicking Unsubscribe in any email.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data:

Email: shamilzlifestyle26@gmail.com

Phone / WhatsApp: 9820098693

Address: Shamilz Lifestyle, Boisar, Palghar District, Maharashtra, India